Coltraco Ltd is the sole Authorised repair centre for Portalevel, Portamarine, Portagauge and Portascanner instruments, including those manufactured formerly by Lidbury Ltd and Wylam Hill Ltd. It will also receive all gas monitors, alcoholmeters and other product supplied by Coltraco, for repair and calibration.

Please return your units to:

Repair Department
Coltraco Ltd
Chewton Fields
Ston Easton
Somerset
BA3 4BX
United Kingdom

Units returned to Coltraco for repair and/or calibration must be clearly marked on the package and documentation and Customs Declaration as follows:
INWARD PROCESSING RELIEF REPAIR - TO BE IMPORTED UNDER CUSTOMS PROCEDURE CODE 51 000 01

Goods shipped without this statement may incur import taxes which will be passed on to the Customer.

Please contact our sales office for advice before shipping if in doubt. Our staff will be happy to help.

The standard cost for calibration remains GBP95.00/USD190.00/Euro145.00 and turnaround time for calibration generally 1-2 days.

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