Turn Risk To Reward : know your upfront costs + maintenance costs = lifecycle cost

Coltraco Commitment To :

  • Through-life maintenance support
  • We still maintain units built 20 years ago
  • Extend trade-in credits - replace old units for new
  • UL listing & ABS type approval - Portalevel™ MAX
  • ABS type approval & RINA approval - Portascanner™
  • Be a life-safety technology partner – Permalevel™
  • Certified OEM calibration & ODA service stations

Coltraco manufacture Ultrasonics That Work

Turn Risk To Reward : know your upfront costs + maintenance costs = lifecycle cost

We know that the most important factor for our customers is to minimise risk. In fast paced businesses, downtime can be costly, financially, reputationally, and for the maintenance of safety practices. For safety critical environments, we understand that it is essential that the equipment used to improve protection must be fully operational at all times. So, take the chance to transfer the maintenance risk of your new Coltraco Ultrasonics equipment back to the original manufacturer with the Portacare® package

What is Portacare® ?

  • Portacare® is a total care package that provides enhanced after sales support
  • It goes above and beyond Coltraco’s Customer Care Commitment (CCC)
  • It offers a world leading support programme to our products over a 5 year term length. Coltraco Ultrasonics operates with integrity - from design to after sales care - to best support customers and provide enhanced after sales support. 

What is the CCC?

  • Customer – we invite you to benefit from Coltraco’s ethos of integrity from design to lifetime support
  • Care – we think care is better if its personal so you can arrange a phone call any time that suits you worldwide to answer your queries
  • Commitment – we want to save you cost and time, whilst helping you improve safety.

How can you cut risk with the Portacare® Package?

Know your upfront unit cost plus maintenance cost when buying new equipment. The package includes:

  • Fixed costs for 5 years – All calibration costs within the first 5 year period (total of 4) – saving £250/year
  • Free replacement – If a component becomes obsolete, you receive a free replacement unit of similar life
  • Free repair – First line repair is free – saving £100 (repairs over £100 must be paid for. Please note that Portacare® excludes customer-induced damage). After the first repair, 25% discount is given on any further repairs and accessories. Priority assistance will be given in spares and repairs
  • Upgrades – Upgrades are available at 25% discount – transfer existing Portacare® to the new unit so no loss of fee.
  • Discounts – 25% discount on upgrade options, 10% discount of a second product and exclusive offers personalised to you
  • Flexibility – Coltraco understand that every companies requirements are different, and are pleased to tailor a Portacare® package to your needs


Keen to learn more about the Portacare®? Email This email address is being protected from spambots. You need JavaScript enabled to view it. for pricing, the brochure and frequently asked questions.

Portacare® is designed for customers using liquid level testing, seal integrity and condition monitoring equipment for in high value applications such as power plants, data centres and naval vessels.  Coltraco Ultrasonics is a leading British designer and manufacturer of innovative ultrasonic technology operating in 109 countries across multiple markets such as the offshore, marine, fire, renewable markets, for over 30 years. www.coltraco.com/news.


CEO Message

Integrity and Science Key to Our Culture of Performance

Dear Coltraco Customers, Strategic Partners and Distributors,

Integrity is our defining value. Performance is its consequence. We understand that our customers have choices, and how we perform determines whether customers choose us. Coltraco’s Code of Ethics does not merely require compliance with laws. It embodies a Commitment to positive behaviours that build trust, promote respect, operate with distinction, with courtesy and global levels of performance, demonstrating our integrity and delivering customer performance.

We honour our commitments, communicate transparently, and act with honour. Ethics are the foundation of our performance culture and our science-based approach. We lead in specific technologies delivering the watertight integrity monitoring of marine structures and the monitoring of fixed liquefied gaseous fire extinguishing systems and the room integrity of protected space to ensure agent hold-times post-installation. We show this by our understanding of the science in them and the mathematics that explain them.

I would like to thank you for your business and for the relationships with our Customers, Strategic Partners, Distributors and ODAs who we value so highly.

My kindest regards,

Carl Stephen Patrick Hunter BA(Dunelm) Hon DSc FRINA FIMarEST MRAeS
CEO & Managing Director
Coltraco Ultrasonics Limited
46-47 Mount Street, Mayfair, London W1K 2SA
United Kingdom

Tel:  +44 20 7629 8475
Fax: +44 20 7629 8477

Call Now : +44 207 629 8475


References in PDF Format


Underwriters LaboratoriesUnderwriters Laboratories


Reference Alpha Fire UK Portalevel MAX Sept 2012

Reference Portascanner-II CSD MOD Albion and Bulwark





About Coltraco Ltd.



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